I had surgery Jan 25/18. Things happened quickly and efficiently. I spoke with the surgeon right away and on the day of surgery, but it was nice to know if I needed to I was able to connect with him throughout the process. I think I did not need to because the staff was amazing, kind and informative. They were quick to answer any questions I had. I was flying out and Diana (nurse) had me come in the day before to check my vitals. She did not have to, but that is how much the staff cares for you while you are there. A great experience all around including the surgery.