As we continue our clinical operations and elective surgeries, we thank you for your patience as we continue to adapt to these changing times. We are remain open for virtual consultations, surgical operations, and aftercare, and are taking appropriate measures to keep our patients and staff safe.
The health, safety, and wellbeing of our patients, healthcare team, and staff is always our top priority. We have established our COVID-19 preparedness plan and management policies for surgical and procedural protocols, while accommodating our patients needs for expedited access to healthcare. We are continually monitoring guidelines from the health authorities to adjust our plans, policies and timelines accordingly.
COVID-19 Protocol for Patients:
While we have always been dedicated to providing a clean and safe hospital environment, we will be enhancing both our sanitation procedures and their frequency. We are committed to the highest level of care and attention. This includes but is not limited to:
Our health care professionals and staff are happy to service you from a safe distance. Our heath care team has been properly trained on all safety and public health safety measures. This includes but is not limited to:
Management of traffic flow and physical distancing measures are in place at our clinic, to ensure a fluid and safe experience for all patients and staff. This includes but is not limited to:
We are booking all surgeries based on a schedule and timeline that best adheres to public health guidelines, including social distancing measures. This includes but is not limited to:
Your safety is always at the top of our minds and as such, we have put in place new technologies to better service our patients in a new way. Our website now has a virtual consult booking tool so that you can easily contact our program advisors at a time that’s convenient for you. Our surgeons and healthcare team are also available for telehealth and virtual consultations, so please reach out to us if you have any questions at 1-866-775-3896.
We will continue to update you as we navigate these challenging times. We appreciate your patience as we work hard to help you become the best version of yourself.
Your SmartShape Weight Loss Team