The team at SmartShape gave me a tool that has transformed my life. Every step of the way - from pre-op, surgery day and post-op, I felt supported and like I had a team behind me that would help me succeed. Thank you, SmartShape!
From day 1, everyone was very helpful, friendly, and patient to both my wife and I. I felt genuinely cared for and like I was the top priority amongst all the other patients the team works with. It's a hard journey but the surgical and non-surgical team made, and make it so much easier.
In my online search for a gastric bypass solution I found SmartShape, which seemed a very good option due to their excellent reputation. I will never go for the cheapest solution, but for the best quality.I must say that overall it was a very positive experience. The frequent level of communication and distribution of information packages gave a lot of reassurance prior surgery. The care provided by their highly trained staff at the clinic, as well as getting multiple check-ins and feedback from my surgeon, was absolutely fantastic. I felt well cared for and treated with utmost respect.
The aftercare program is excellent too; I received instant feedback on any questions I had, and I like the fact that I'm being accompanied for the next 5 years in this journey of a new life.
My surgery was less than two weeks ago and I feel fantastic, with no complications.
I can only say that I would choose SmartShape again if I was in the same situation.
I was very scared to be put under, but my surgeon was very, kind patient, and reassuring. The anesthesiologist also came and spoke to me and put my mind at ease as well. Highly recommend.
From start to finish, I was happy with the way things were handled the surgeon actually took time to talk one-on-one with me after surgery, then see how I was after I was ready to be released, and then followed up with a phone call to a see how I was and if I had any questions. You don't see that happen a lot these days.
Wow! What a genuine experience with lots of care and understanding. I didn't feel judged by anyone at the centre during pre & post and that in itself is care for a human! I wasn't sure what to expect, but it went flawlessly and I appreciate the concern and care I got. I have nothing but fantastic things to say about the doctor and team! I only wish I knew about this sooner!
Awesome staff... great doctor... he personally followed-up with me the next day after surgery.
The care at the clinic was amazing. The staff were friendly and knowledgeable. The aftercare was excellent as well. I even received a post op call from the surgeon. Happy I made the decision to go with SmartShape.
I'm so happy I chose smartshape for my surgery. My experience was amazing. I'm so happy! I'm only 9 days out but I'm thriving. Can't wait for the after pictures of myself!
Everyone made me feel welcome and took amazing care of me. The doctor was amazing and put all my nervousness at ease. I'm looking forward to working with the team to make my recovery a success.