Privacy Policy

The following is the privacy policy for the SmartShape website (hosted on In this policy we, The SmartShape Weight Loss Centre (SWLC) describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about you. If you have questions about this policy, please feel free to contact us:

SmartShape Weight Loss Centre
1413 Hurontario St.
Mississauga, Ontario
L5G 3H5

Phone: 905-278-8000
Toll Free: 1-866-775-3896
Fax: 905-275-1582
Email: [email protected]

Collection of your personal information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are completing our “contact us” form or our patient questionnaire.

Use of your personal information

We may use your personal information for the following purposes:
a. If you have requested information we may send it to you via email, telephone or mail.
b. During a consultation appointment we may use your personal information to determine if you are a candidate for LAP-BAND® surgery.

Control of your personal information

Personal information collected from will be securely stored at the SmartShape Weight Loss Centre. We will not sell, loan, or rent any personal information that we collect to any other organization. We may disclose personal information about you to other companies or people when:

a. We have your authorization to do so; 
b. We need to in order to service a request that you have made;
c. We respond to court orders or some other legal process.

Access to your personal information

Web site users may access any personal information that we have collected about them by making a request to the email address provided at the beginning of this document. Users can correct discrepancies, update records with new information, or have personal information removed from our database(s) by sending a message to the same email address.

Use of cookies

Some of our web pages may utilize “cookies”. A “cookie” is a small text file that may be used, for example, to collect information about web site activity. Popular browsers allow you to control cookies, including whether or not to accept them and how to remove them. Additionally, you can set most browsers to notify you if you receive a cookie, or you can choose to block cookies with your browser. No user-identifiable information is stored in any cookies we use. You may reject or delete the cookie at any time. Information about viewing and/or deleting cookies will typically be included in your browser’s help documentation.

Security of your personal information

The SmartShape Weight Loss Centre is committed to protecting the security of your personal information. To help protect this information from unauthorized access, use or disclosure we use a variety of security technologies and procedures. The personal information you provide is stored in computer servers with limited access that are located in a controlled facility. If we transmit sensitive information over the internet, we will protect it through the use of encryption (e.g. SSL).

Information collected in questionnaire

If you complete our questionnaire, the data we collect will be used exclusively for purposes related to your inquiry. The SmartShape Weight Loss Centre will not give, sell, or loan any personal information collected during the contest to any other organization.

Updates to this policy

If we make significant changes to our data handling practices a notice will be posted on our web site and, we will make efforts to notify our active customers in other reasonable ways that may include an administrative email or other notice. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use. This privacy policy will be governed by the laws of Canada and the Province of Ontario.

Last updated: Apr 12, 2013